FAQs

Let’s answer some of your questions.

Are you accepting new clients?

Yes! I currently have immediate availability for weekly therapy.

What are your rates?

Sessions are $125 per hour. That being said, I strongly believe everyone deserves therapy, and some spaces are reserved for clients who need a reduced fee. Contact me to learn more.

Do you take Insurance?

I do not currently participate on insurance panels and am considered an “out-of-network” provider. Fees are paid at time services are rendered. I am happy to provide you with a billing statement that you may submit for “out-of-network” insurance reimbursement and/or tax purposes. 

Before scheduling an appointment, it is highly recommended that you call your insurance provider to confirm you have out-of-network coverage for outpatient mental health (or behavioral health) services with a licensed clinical social worker. A question to consider: Will I be reimbursed for out-of-network services?

Out-of-Network Insurance

Many factors impact the cost of Out-Of-Network treatment. This requires full fee payment at the time of service. You will be provided a bill to submit to your insurance provider, 

Still Shores Counseling, PLLC will provide a Good Faith Estimate (GFE) prior to your intake appointment for all patients paying privately or utilizing out-of-network insurance benefits. Still Shores Counseling will provide you with the necessary paperwork to request reimbursement from your insurance company for out-of-network services.

What is a Good Faith Estimate?

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. Make sure your healthcare provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider and any other provider you choose, for a Good Faith Estimate before you schedule a service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.

What are your payment methods?

Still Shores Counseling accepts all major credit cards, debit cards and HSA/FSA cards. Your credit card information will be stored securely and will be charged automatically for fees. Ivy Pay is utilized for the collection of credit card, debit card, and HSA/FSA cards. Payment is required at time of service.

Do you offer telehealth sessions?

Yes, for your convenience and safety I provide secure online therapy sessions.

What do I need to be able to do telehealth sessions?

All you need is a private, comfortable space; good Internet access; and a device with a camera (hands-free is preferred, so we recommend a computer). We do video sessions through a HIPAA-compliant portal. You can access sessions via any web browser or on the Spruce Health app. Typically, if you can stream videos without any issues, your Internet is good to go!

Do you work with teenagers or children?

No, I only work with adults over the age of 18.

I’m not Christian, can I still see you?

Absolutely. Clients of all belief systems are warmly welcome and accepted here. I hold to the highest ethical professional standards and will never force beliefs upon you. How much or how little we focus on spirituality during our sessions is entirely up to you as the client.

What to expect?

In the first session, sometimes referred to as the intake session, we will complete some paperwork, discuss confidentiality, review your intake paperwork, and begin to discover your story. The focus of the second session allows you more time to share your story. We’ll begin to identify areas of strength and areas for improvement.

During the third and fourth sessions we typically take the time to write down what the focus of counseling will be, often called a “Treatment Plan.” The treatment plan will outline what things you’d like to change or work on. This is a collaborative process. The Treatment Plan outlines your specific goals, how we will measure them, and what will happen to help you reach them. It also outlines who is in responsible for each aspect.  

The following sessions will focus on meeting your therapy treatment goals. As we move forward in our work, we will discuss the progress and decide if any changes need to be made. We may decide to add goals, change them, or determine when to be done with counseling. The focus is to help you meet your goals so you can lead a flourishing life. 

How can I get started?

Fill out the form on our contact page. I’ll get you scheduled as soon as possible. Your first appointment will include a conversation about what’s bringing you to therapy, answer any additional questions you might have, and see how we might be able to work together. I want you to feel confident you’ve found the best therapist to help you reach your goals.